Tag Archive for Mortgage

Credit Unions Need to Know KBYO

Originally posted on CUInsight.com.

Guest post written by John Levonick, Chief Legal & Compliance Officer, Accenture Mortgage Cadence

Accenture Mortgage Cadence is the NAFCU Services Preferred Partner for Mortgage Processing and Fulfillment Services.

Join compliance specialists, John Levonick and Suzanne Garwood, as they discuss The 7th Rule: Unintended Consequences of the New, “Simplified” Mortgage Disclosures” on Wednesday, July 9, 2014 at 2:00 pm–3:30 pm ET.

Know Before You Owe (KBYO), the new mortgage disclosure regulation, does not take effect until August 2015.  So why talk about it now? This change in mortgage disclosures is sweeping, and, in many respects, bigger than the Qualified Mortgage (QM) and Ability to Repay (ATR) Rules.  Its complexity and broad range poses significant challenges for mortgage originators.

First things first:  Know Before You Owe, a product of the Dodd-Frank legislation, introduces two new disclosures: the Loan Estimate and the Closing Disclosure.   The Loan Estimate is designed to provide disclosures that help borrowers understand the key features, costs, and risks of the mortgage loan for which they are applying.  It must be issued within three days of loan application.  So far so good; this is the same requirement that is in place today for the Truth-in-Lending (TIL) and Good Faith Estimates (GFE).  The big change, however, is that the Loan Estimate replaces the TIL and GFE forms that every lender (and every borrower that has taken out at least one mortgage) knows well.

The Closing Disclosure is designed to provide information that helps borrowers understand all of the costs of the transaction. It must be received by the borrower three business days prior to the closing date.  The HUD-1 and TIL that is due at closing is replaced by the Closing Disclosure. These forms, too, are familiar to every lender and seasoned borrower.

The implications of KBYO are broad and touch every corner of the mortgage origination process.  So, in setting priorities in the areas of people, process and technology, where should lenders focus first?  The short answer is technology.  While QM and ATR were technologically challenging — with some platforms managing them better than others – KBYO is even more so because of the way it handles the costs borrowers typically encounter when taking out a mortgage loan.  Dealing with KBYO is a major undertaking.

People, both internal and external, should be the second focus for KBYO implementation.   Mortgage teams must re-learn and translate all they know from the Truth-in-Lending, Good Faith Estimate and HUD-1 forms.  Every mortgage lender knows them well and can explain them thoroughly.  As of August 1, 2015 these forms become a part of mortgage history.  Training staff well is a critical first step, because the next step is educating borrowers.  First-time borrowers, of course, are unaffected.  Since they have never seen a TIL, GFE or HUD-1, they will not be surprised by the new disclosures. Repeat borrowers are another story altogether, especially those who have financed or refinanced a home more than once.  The Loan Estimate and the Closing Disclosure will be completely foreign to them, so it will be essential to have a well-trained and well-prepared lending staff to put them at ease.

Know Before You Owe affects mortgage origination in a number of ways, so process should be the third area of concentration.  It is important to have the right technology (and trained people) in place before tackling processes.  Technology drives the flow of most mortgage operations and the right technology is essential to refining the processes needed to address the new regulations.

While 16 months may seem like a long time from now, objects on the horizon are closer than they appear.  Now is the time to get to know Know Before You Owe, and to start making sure that your mortgage technology is ready when – or better yet, before – this complex and sweeping regulation takes effect.

Vintage Strategies for a Prosperous 2014

Originally posted on cuinsight.com.

Guest post written by Dan Green, Executive Vice President, Marketing, Mortgage Cadence, LLC

Mortgage Cadence, LLC is the NAFCU Services Preferred Partner for Mortgage Processing and Fulfillment Services.

Last month we introduced part one of vintage strategies with the idea of providing mortgage lenders five ideas for a successful new year. Part one provided the first two strategies. Part two presents the remaining three.

In January’s article, we discussed the importance of recognizing market differences. There are many, and they are varied. From rising rates to complex regulatory oversight to increased purchase activity, one thing is clear: times have changed. When first-timers decide to purchase a home, they will think first about the lender who took the time to educate them about home ownership. This means that lenders need to implement strategies to foster those relationships now for continued success in the years ahead. This brought us to our second strategy: adapt to borrower behavior. If borrower allegiance was in question prior to 2007, no doubt today’s fickle borrower is likely to be even less. Thriving lenders will have to adapt, aggressively converting applications to closed loans at much higher rates through better borrower nurturing and increased transparency throughout the mortgage origination cycle. Read more

The Dreaded Question, Part II

Originally posted on cuinsight.com.

Guest post written by Dan Green, Executive Vice President, Marketing, Mortgage Cadence, LLC

Mortgage Cadence, LLC is the NAFCU Services Preferred Partner for Mortgage Processing and Fulfillment Services.

In a recent blog post, I posed the “dreaded question”: Where do homebuyers come from? Quick review. They come from three places: non-owner/non-renters (NONRs), renters, and current homeowners. First-time homebuyers emerge from the first two categories while those interested in buying a different or another home come from the third. Pretty obvious, really, though the “dreaded question” is worth contemplating. We have been so focused on refinancing existing loans for the past several years, and now that it is coming to an end, it’s time to make way for those who should, for many reasons, be buying homes. The market has shifted its focus, and it’s time for us to shift our thinking.

They are not, however, buying homes—not first-timers or repeaters—though they should be. While the reasons the housing market has not yet rebounded since the end of the refinance boom are the same for both first-timers and repeaters, we’ll concentrate on the first-timers. Read more

The Dreaded Question

Originally posted on cuinsight.com.

Guest post written by Dan Green, Executive Vice President, Marketing, Mortgage Cadence, LLC  

Mortgage Cadence, LLC is the NAFCU Services Preferred Partner for Mortgage Processing and Fulfillment Services.

It’s not hyperbole to say every parent of children between the ages of three and six dread THE QUESTION. You know which question I am talking about. It’s so anxiety-provoking that I can’t even write it down. The typical parent cringes, preferring a root canal over providing an answer, any answer, reliably offering an apocryphally obtuse response, hoping either little Emma or Ethan will be satisfied. And they are, for a while. Until they are not.

The Dreaded Question à la Credit Union Mortgage Lending

We’ve been satisfied with obtuse answers and strategies for decades to our own dreaded question: Where do homebuyers come from? Over the past 30 years, roughly as long as credit unions have been making mortgage loans, we have not had to confront the brutal reality that homeowners are not delivered by the stork. Serial refinance booms every 12 or 24 months have kept pipelines full and balance sheets happy and growing. It has been a great run. We learned a lot about the real estate finance business. We got efficient, more efficient than many of our counterparts, and we provide a better financing experience for members. We’ve been satisfied not confronting the dreaded question. Like little Ethan and Emma, however, our satisfaction with obtuse answers has reached its end. Read more

Groundhog Day

Originally posted on CUInsight.com.

Guest post written by Dan Green, Executive Vice President, Marketing, Mortgage Cadence, LLC.

Mortgage Cadence, LLC, is the NAFCU Services Preferred Partner for Mortgage Processing and Fulfillment Services.

Where I am from in the frozen northern Midwest, winter is always coming. Even in the middle of summer when temperatures are in the middle 90s and humidity is as high, Frosty the Snowman’s seemingly endless visit is on our minds. Not negative thoughts, not really. People who inhabit the frost lands tend to think practically.

One of our favorite winter holidays should come as no surprise: Groundhog Day. Everyone knows the story. If Punxsutawney Phil sees his shadow and returns to his burrow, we’re popsicles for another six weeks. If, on the other hand, P. Phil does not see his shadow, an early spring is in the offing. We’ll take every sunny winter day we can get. Except on February 2— when dark and dreary is best. A blizzard is even better. Means it’s time to break out the board shorts and head to the beach. Read more