Tag Archive for cyber security

What Brands Can Do to Circumvent Social Hacking

Originally published on ClickZ.com

Guest post by Sundeep Kapur, Author, Digital Evangelist and Director of Strategic Marketing for NCR Corporation.

A simple heist. I went for an afternoon stroll in my grandparents’ neighborhood (Mumbai, India) when I literally bumped into a young man on a bicycle. The “bump” slowed him down, I heard the words “thief,” and saw a group of people chasing him – the young man was caught. The strategy used by these thieves was innocent: young men play ball, the ball enters your community, three young men enter your community to look for the ball, two men steal stuff, a small truck meets them on a distant road, and they are off!

It happens online too. You get a “connection” request on social media. (I used the word connection to imply no one particular social media channel – it could be Facebook, Twitter, Google+, or even LinkedIn.) It’s from a brand you know. You join the forum and start paying attention to the discussions. You soon start noticing a couple of individuals who are actively involved on this brand’s page and are receiving “affirmations” (likes/endorsements/retweets) from the brand. You now get a friend request to connect personally, you do, and you end up downloading something malicious.

Your personal information is harvested and the trouble begins.

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Data Breach Preparedness and Response – A Handy “How-To”

With the recent headlines about yet another data breach affecting credit unions and their members, I wanted to point you to a resource that might help you respond effectively. Because this isn’t the first data breach and it certainly won’t be the last.

We’ve posted a recording and accompanying slides from a Data Breach Preparedness presentation from the 2012 NAFCU Technology and Security Conference for your information, as you look to how to address this most recent incident.  The presentation was made by Christine El Eris, Director, Product Management for Affinion Group (one of our Preferred Partners, for ID Theft solutions), and focuses on best practices for responding to members, partners and stakeholders during and after a breach. Not surprisingly, Christine stresses the importance of putting steps in place in advance and provides tools and guidelines for breach preparation and response. Read more

Tips to Prevent Identity Theft

It’s scary how easy it is for criminals to get to our personal information – as technology improves, so do the skills of fraudsters. In fact, I find myself being what some think is paranoid – triple checking for the https in online shop URLs, and shredding almost everything with my name on it. I mean look what happened to Sandra Bullock in The Net – if that could happen in the 90’s just think of what’s possible now!

As trusted financial advisors it’s imperative for credit unions to help educate members about what they can do to help prevent their own identity theft and the losses that often accompany that. Not to mention, the more careful your members are, the less at risk your credit union is of incurring losses due to identity theft. (Check out the landmark case involving Comerica Bank and your potential liability from a phishing scam.)

We teamed up with our Preferred Partner for identity theft, Affinion Group, to gather some key tips for you and your members to help prevent identity theft. Read more

Top Six (Free) Webcasts in the NAFCU Services Library

Our partners are on the front lines with credit unions every day, and while you may only have experience with your credit union, the odds are that our Preferred Partners have worked with hundreds or even thousands. They can bring perspective and common problem-solving to bear on practically any topic.

At NAFCU Services, we try to help the knowledge transfer process by capturing the expertise of our Preferred Partners in digital format—in webcasts, webinars, podcasts and white papers that are archived in our NAFCU Services Partner Library. We are up to 180 and counting, and best of all they are free to ALL credit unions!

Check out our top six most popular webcasts over the last couple of years: Read more