Tag Archive for credit union

New Perspectives on Vendor Due Diligence

Guest post written by Vanessa Stanfield, Client Program Director, Vendor Management, Affinion Group.

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Now that I’m fully immersed in the world of credit unions, I’m so impressed by the incredible emphasis on members and the cooperative spirit.  The majority of my prior experience was spent working in the insurance division of a major national bank.  My roles varied from vendor management to product management – hot topics for financial institutions of all sorts.  I’m very grateful for the perspectives I gained elsewhere now that I dig into my new responsibilities with Affinion Benefits Group.  Affinion has built the culture, infrastructure, and systems to support and serve our credit union clients in many proven and innovative ways.

On any given day, my work presents me with a few key areas of focus:

1. Facilitating the completion of client due diligence requests in an efficient, thorough, and streamlined manner

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Grow Revenue, Control Costs, and Increase Membership

Grow Revenue, Control Costs, and Increase Membership

How smarter collections activities can help your credit union.

Blog post by Marney MacFadyen, Vice President of Sales, Credit Control, LLC. Marney is a life-long fan and supporter of credit unions. Credit Control is the NAFCU Services Preferred Partner for Consumer and Commercial Loan Recovery Services. http://www.nafcu.org/CreditControl/

One of the most enjoyable aspects of my role as a NAFCU Preferred Partner is that I get to talk to so many credit unions around the country.  Most often, I talk with loan recovery specialists.  They tell me about the Consumer Financial Protection Bureau (CFPB) and how it impacts their ability to do their jobs, or about best practices and benchmarks they have found useful, or how they help their credit union colleagues understand what they do and why it’s so important.  These stories drive everything I do.

For many people, “collections” is a dirty word.  Most have some negative perceptions of the people who work to recover past due loans.  And occasionally, we see an article or news piece spotlighting the misconduct of a rogue collector.  Understandably, many credit unions are concerned when they see news like this, and out of an abundance of caution may be reluctant to collect from their members for fear of negative backlash or legal liability.  As a consumer and commercial loan recovery veteran, I can say with complete confidence that there is a right, just, and helpful way for all credit unions to assist with and recover problem loans. Read more

“I Always Pay My Bills on Time! Why Don’t I Have a Perfect Credit Score?”

This article originally appeared in the September 2014 issue of VantageScore Solutions’ monthly newsletter, The Score. Subscribe here.

By John Ulzheimer, Nationally Recognized Credit Expert

It’s a question that comes up often in credit-scoring discussions with consumers – including some consumers who are also financial-industry pros. “I’ve never missed a payment in my life, so I have perfect credit and I should have a perfect credit score, right?”

The question seems logical enough. If you have a perfect track record of making payments on time, it seems safe to assume you’ll have a perfect credit score. What’s critical to understand, however, is that credit scoring models consider more than just your payment history when calculating your credit scores. They consider a wide range of data elements from your credit reports, all of which have proven over time to be reliable predictors of credit risk. Along with your payment history, factors such as your total debt, the age of your credit files, your credit-shopping practices, and your depth of credit all contribute to your credit scores.

When you look solely at the payment history metrics from your credit report, it’s likely that they’re only responsible for around 30 to 40 percent of the points in your credit score.  That means how you pay your bills is important, but not as important as performing well across all scoring categories. In fact, it’s entirely possible to have never missed a payment in your life and still have below average credit scores.

The formula for earning and maintaining a solid credit score is actually quite simple.

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Tailoring Executive Benefits to the Executive and the Credit Union

By David Frankil, President, Burns-Fazzi, Brock and Associates

Some people are lucky enough to be able to walk into a store, pick a nice suit off the rack, maybe have the sleeves adjusted and the cuffs hemmed, and walk out with something that fits them perfectly.

My experience is more like major surgery, but when done right the suit looks great.

The same is true for executive benefits – some rare executives and their credit unions are fortunate enough to have a set of circumstances and needs that allow them to take something basic and off-the-shelf.  But more often they end up with their proverbial arms sticking out and socks visible with cuffs four inches off the floor.  What they really need is a more complex mix of solutions that are tailor-made for them.

Where we see credit union executives considering (or stuck in) ‘one-size-fits-all’ solutions, it is usually because there is a misperception that credit union executives can only have one type of executive benefit.  In other words, they think they have to pick just one from a long list that includes 457(b), 457(f), Split-Dollar Plans, Invested Retirement Plans, and others.

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We’re Embedding Our Best Technology in Apple Pay… and Into All Digital Transactions

Originally posted on Cashless Pioneers blog

Guest post written by James Anderson, Group Head and SVP, Mobile and Emerging Payments, MasterCard

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MasterCard is the NAFCU Services Preferred Partner for Credit, Debit, and Prepaid Branded Products.

In bringing Apple Pay to consumers, Apple wanted to deliver the highest quality transactions possible. So who did they turn to? Those who’ve built the scalable payment infrastructure that is the envy of others – MasterCard.

We believe that payments should always be a simple proposition to the consumer – but once you get under the hood, there’s a very sophisticated network in place that enables any of us to walk into a store and make a purchase – trusting that our cards will work as we expect them to. We realize that consumers don’t care about that – but what they do want to know is that their information and their money are secure.  Through the work that MasterCard did with Apple and with the active engagement of the first four issuers – we’ve delivered the most secure combination of technologies that we’ve ever deployed:

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Top Things to Know About Apple Pay and the Security of Our Digital Payments Platform:

1. Apple Pay Transactions Will Work Just Like Any Other MasterCard Transaction

Transactions that originate from Apple Pay will work the same as any other MasterCard transaction. The consumer will see the card they wish to use in their iPhone from the issuer that they are used to doing business with, the merchant sees a MasterCard transaction – either the familiar contactless form in store or Digital Secure Remote Payment for in-app. Apple is never in the transaction path.

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