Credit Unions Need to Know KBYO

Originally posted on CUInsight.com.

Guest post written by John Levonick, Chief Legal & Compliance Officer, Accenture Mortgage Cadence

Accenture Mortgage Cadence is the NAFCU Services Preferred Partner for Mortgage Processing and Fulfillment Services.

Join compliance specialists, John Levonick and Suzanne Garwood, as they discuss The 7th Rule: Unintended Consequences of the New, “Simplified” Mortgage Disclosures” on Wednesday, July 9, 2014 at 2:00 pm–3:30 pm ET.

Know Before You Owe (KBYO), the new mortgage disclosure regulation, does not take effect until August 2015.  So why talk about it now? This change in mortgage disclosures is sweeping, and, in many respects, bigger than the Qualified Mortgage (QM) and Ability to Repay (ATR) Rules.  Its complexity and broad range poses significant challenges for mortgage originators.

First things first:  Know Before You Owe, a product of the Dodd-Frank legislation, introduces two new disclosures: the Loan Estimate and the Closing Disclosure.   The Loan Estimate is designed to provide disclosures that help borrowers understand the key features, costs, and risks of the mortgage loan for which they are applying.  It must be issued within three days of loan application.  So far so good; this is the same requirement that is in place today for the Truth-in-Lending (TIL) and Good Faith Estimates (GFE).  The big change, however, is that the Loan Estimate replaces the TIL and GFE forms that every lender (and every borrower that has taken out at least one mortgage) knows well.

The Closing Disclosure is designed to provide information that helps borrowers understand all of the costs of the transaction. It must be received by the borrower three business days prior to the closing date.  The HUD-1 and TIL that is due at closing is replaced by the Closing Disclosure. These forms, too, are familiar to every lender and seasoned borrower.

The implications of KBYO are broad and touch every corner of the mortgage origination process.  So, in setting priorities in the areas of people, process and technology, where should lenders focus first?  The short answer is technology.  While QM and ATR were technologically challenging — with some platforms managing them better than others – KBYO is even more so because of the way it handles the costs borrowers typically encounter when taking out a mortgage loan.  Dealing with KBYO is a major undertaking.

People, both internal and external, should be the second focus for KBYO implementation.   Mortgage teams must re-learn and translate all they know from the Truth-in-Lending, Good Faith Estimate and HUD-1 forms.  Every mortgage lender knows them well and can explain them thoroughly.  As of August 1, 2015 these forms become a part of mortgage history.  Training staff well is a critical first step, because the next step is educating borrowers.  First-time borrowers, of course, are unaffected.  Since they have never seen a TIL, GFE or HUD-1, they will not be surprised by the new disclosures. Repeat borrowers are another story altogether, especially those who have financed or refinanced a home more than once.  The Loan Estimate and the Closing Disclosure will be completely foreign to them, so it will be essential to have a well-trained and well-prepared lending staff to put them at ease.

Know Before You Owe affects mortgage origination in a number of ways, so process should be the third area of concentration.  It is important to have the right technology (and trained people) in place before tackling processes.  Technology drives the flow of most mortgage operations and the right technology is essential to refining the processes needed to address the new regulations.

While 16 months may seem like a long time from now, objects on the horizon are closer than they appear.  Now is the time to get to know Know Before You Owe, and to start making sure that your mortgage technology is ready when – or better yet, before – this complex and sweeping regulation takes effect.

New Study Highlights Need For Increased Credit Literacy

Originally posted on CUInsight.

By Randy Salser, President, NAFCU Services

As the availability of credit reports has become more convenient due to the pervasiveness of the Internet, knowledge of credit scoring still suffers. The National Credit Score Knowledge Survey results were released this month by the Consumer Federation of America (CFA) and VantageScore Solutions.  Among the surprising findings in the study:

  • While 80% of respondents consider their knowledge of credit scores to be good, fair, or excellent—94% of participants do not know which factors are among those used to calculate a credit score
  • Only 7% know that neither FICO nor VantageScore will lower one’s credit score if multiple inquiries are made during the same two-week window
  • Only 50% of respondents understand the three instances when lenders are required to inform borrowers of the credit score used in the lending decision
  • 53% of millennials surveyed don’t know that age is not used in calculating credit scores
  • Only 50% of millennials surveyed know that credit repair companies are rarely helpful in fixing credit scores
  • 51% of millennials surveyed have not obtained a free copy of their credit report, while 74% of older adults have obtained a free copy of their credit report Read more

Getting Our Hands Dirty

Written by John E. Pinto, President and CEO, Pentegra Retirement Services

Register for the webinar, “The 401(K) Plan of the Future,” presented by Pentegra Retirement Services and NAFCU Services on Wednesday, August 13, 2:00-3:00 p.m. ET. Register here.

It was not a typical day for retirement plan professionals, but it was certainly memorable.

On May 15, 2014, I had the pleasure of joining 15 of our passionate employees from our White Plains headquarters to clean gardens, dig in the dirt to plant flowers, and create crossword puzzle white boards. This was one of the most productive and fulfilling days—personally and professionally—we agree we’ve all had in a long time, and I guarantee that we will be doing it again soon! Read more

The Top 5 Myths about Executive Benefits

Guest post written by Christine Burns-Fazzi, Principal, Burns-Fazzi, Brock.

Burns-Fazzi, Brock (BFB) is the NAFCU Services Preferred Partner for Executive Compensation and Benefit Consulting.

There is a lot of mystery swirling around executive benefits. A well-designed  plan does more than pay for performance and longevity, or provide the ability to offer supplemental retirement benefits to key executives. While executive benefit plans are designed to recruit, reward, and retain senior executives, they are also arranged to have a positive impact on the credit union’s earnings. Of course, all of this must be accomplished with a constant eye on federal and state regulations.

While we all can agree on what an executive benefit plan is, it is equally as important to note what an executive benefit plan is not. Here are the top five common myths about executive benefit plans: Read more